Comprehensive Community Support Associate

StepStone Family Therapy Services provides trauma informed, evidence based therapeutic services to children and adults across the state of Kentucky.
The Community Support Associate (CSA) plays a vital role in supporting individuals with mental health or co-occurring diagnoses in building the skills needed to live as independently and successfully as possible within their communities. This position is ideal for someone who is dependable, solution focused, and brings a positive, team oriented approach to their work.

Working closely with licensed therapists and other care providers, the CSA delivers trauma informed support while helping individuals develop coping, interpersonal, and daily living skills in real world settings. This role focuses on empowering individuals, promoting stability, and supporting long term success through a strengths based, collaborative approach.

What We Offer

• Competitive pay
• Medical, dental, and vision insurance
• Generous paid time off and holidays
• Company paid basic life and AD&D Insurance
• Health insurance
• Dental & Vision
• Health Savings Account
• 401(k) Retirement Plan
• Leadership opportunity with program impact
• Supportive multidisciplinary team environment
• Opportunities for professional development and clinical supervision

• Provide trauma informed, person centered support to designated clients in alignment with their treatment plans.
• Assist clients in working toward individualized treatment goals that promote independent living and community integration.
• Teach and model daily living skills, coping strategies, emotional regulation, and interpersonal skills.
• Encourage participation in self-help, independent living, and recovery-oriented activities.
• Support the development of positive and respectful relationships among individuals served and their housemates.
• Ensure client safety and help maintain a secure, supportive, and therapeutic environment.
• Assist with scheduling client appointments and coordinating services as part of wrap around care.
• Work in close collaboration with clients’ licensed therapists, supervisors, and other members of the treatment team.
• Participate in biweekly supervision with designated direct supervisor.
• Communicate clearly and professionally with clients, team members, and external stakeholders.
• Report any concerns, incidents, or client related issues promptly to the State Treatment Director or appropriate leadership.
• Complete all documentation accurately and within required regulatory and agency guidelines.
• Submit and monitor prior authorizations to ensure approval and continuation of service units.
• Follow all agency policies, procedures, and ethical standards at all times.
• Perform other duties as assigned.

• High School Diploma, a general equivalency diploma (GED), or qualifying documentation from a comparable educational entity
• 1 year experience working with individuals with a Mental Health Disorder or Co-Occurring Disorder
• Community Support Associate Certification (or obtain within 6 months from date of hire)
• Maintain ongoing continuing education requirements
• Ability to communicate at all levels of the client organization
• Attention to detail
• Time management skills
• Ability to work with remote teams with units in multiple locations
• Substantial business acumen in fast moving environment
• Ability to develop clear, actionable steps in support of an overall business strategy
• Travel 25-75%

At BrightSpring Health Services, our LEGACY culture guides how we lead, how we serve, and how we show up for one another. We are committed to doing the right thing – leading with integrity, accountability, and transparency in all that we do. As part of this commitment, we share that we may use third-party artificial intelligence (AI) to process employment data in connection with our hiring processes. Any AI tool that we use always has humans in the loop; we do not use AI to automate employment decisions or to discriminate, and we do not use zip codes as proxy. Humans – our hiring leaders and recruiter – make final decisions. BrightSpring Health Services provides reasonable accommodations to qualified applicants and employees with disabilities; if you would like to request a reasonable accommodation, please contact your recruiter or send an inquiry to TalentAcquisition@brightspringhealth.com. For more information about how our company uses AI in the hiring process, contact TalentAcquisition@brightspringhealth.com.

BrightSpring Health Services and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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