Wraparound Facilitator

StepStone Family & Youth Services provides trauma informed, youth centered services to children and families involved in foster care and community based support programs. The Wraparound Facilitator plays a vital role in helping children and families access individualized supports and services that promote safety, stability, family preservation, and long-term wellbeing.

We are seeking a compassionate and family focused Wraparound Facilitator who is passionate about supporting youth and families through trauma informed, strengths based, and family centered practices. This role is ideal for a professional who values collaboration, advocacy, community engagement, and service coordination while helping families navigate complex emotional, behavioral, and environmental challenges.

The Wraparound Facilitator is responsible for coordinating services, supporting referral and intake processes, collaborating with treatment teams and community providers, and helping families identify strengths and resources that support successful outcomes. This position works closely with youth, caregivers, referral sources, and community agencies to ensure services are responsive, individualized, and focused on preserving family relationships whenever safely possible.

The ideal candidate is organized, adaptable, empathetic, and committed to empowering youth and families through supportive relationships, coordinated care, and trauma informed service delivery.

What We Offer

• Competitive salary
• Medical, dental, and vision insurance
• Generous paid time off and holidays
• Company paid basic life and AD&D Insurance
• Health Savings Account
• 401(k) Retirement Plan
• Supportive and collaborative team environment

• Consults with Program Manager regularly and as needed
• Responsible for contract compliance and oversight of program policies and procedures
• Participates in quality improvement activities
• Ensures that documentation is thorough, accurate, and timely
• Ensures that pertinent data is collected and complied as required
• Obtains and maintain proficiency certification to administer CANS assessments
• Builds rapport and cooperation/service coordination with families and other community social service providers
• Obtains needed reports and documents as needed from external sources
• Plans and facilitates Wraparound Team meetings of the youth, family, and service providers
• Develops and implements individualized plans of care in collaboration with the Wraparound Team
• Identifies and develops formal and informal services/resources available to the youth, family, and community
• Conducts home/site visits with youth and/or family in accordance with the needs determined in the individualized Wraparound plan
• Tracks and monitors youth and family progress and adapt the Wraparound plan as needed and document all pertinent information in a timely fashion
• Produces written reports as needed
• Maintains client records in compliance with organizational goals and objectives, as well as external regulatory guidelines
• Identifies service gaps and collaborate with community stakeholders and existing service providers to resolve them
• Responds to client crises
• Attends trainings as needed to ensure quality service provision and fidelity to wraparound model
• Other duties as assigned

• Bachelor’s degree in Social Work, Counseling, Psychology, or a related field
• Two years of post –college work experience providing direct services to children and families
• Possess knowledge of mental illness diagnoses and behavioral disorders in children
• Ability to collaborate closely with a team of family members and professionals to develop and implement individualized plans of care
• Flexible with schedule in order to meet with youth and family wraparound team members
• Bilingual skills are preferred (Spanish)

At BrightSpring Health Services, our LEGACY culture guides how we lead, how we serve, and how we show up for one another. We are committed to doing the right thing – leading with integrity, accountability, and transparency in all that we do. As part of this commitment, we share that we may use third-party artificial intelligence (AI) to process employment data in connection with our hiring processes. Any AI tool that we use always has humans in the loop; we do not use AI to automate employment decisions or to discriminate, and we do not use zip codes as proxy. Humans – our hiring leaders and recruiter – make final decisions. BrightSpring Health Services provides reasonable accommodations to qualified applicants and employees with disabilities; if you would like to request a reasonable accommodation, please contact your recruiter or send an inquiry to TalentAcquisition@brightspringhealth.com. For more information about how our company uses AI in the hiring process, contact TalentAcquisition@brightspringhealth.com.

BrightSpring Health Services and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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